Aplicación web para la gestión de la información de los clientes y órdenes de trabajo de la Óptica Centro Visual de Occidente
Trabajo de grado - Pregrado
2020-11-27
Universidad Autónoma de Occidente
This work focuses its efforts to capture the result of each of the planned and
executed activities, with the aim of developing a web application for managing
customer information and work orders; which allows satisfying the opportunity for
improvement that was identified in the company Óptica Centro Visual de Occidente
to improve business processes related to customers.
For the fulfillment of this objective, four leveraged stages were proposed in the RUP
methodology, these stages are made up of different items that allow the analysis,
design, development, testing and implementation of the software solution within the
company. From the initial stage to the transition stage, the different activities were
carried out to identify the business model of the company, establish the scope of the
software solution proposal, identify functional and non-functional requirements. At
the development stage, the user interface, data storage structure and test plan were
established. In the construction stage, the three large groups of components that
make up the application were developed, the first one of general components, which
includes user registration and authentication, user administration panel and session
management panel; the second is the customer and loyalty strategy execution
module, and the third is the work order management module. Finally, in the transition
stage, the tests were carried out and the respective corrections were made, the
application was implemented and deployed, and the organization's collaborators
were trained to use the application
- Ingeniería informática [178]
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Descripción: TA9591.pdf
Título: TA9591.pdf
Tamaño: 184.4Kb


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